Last updated · August 9, 2026
How to ask
Email hello@soundjudgement.app with the email address you submitted under and the title of the track. That's all we need to find it.
How refunds are returned
Approved refunds go back through PayPal to the original payment method.
If your paid track didn't air
When a paid submission doesn't air because the show ran out of time, a $5 credit is issued automatically — you don't have to ask. If you'd rather have cash back than a credit, email us within 7 days of the show and we'll refund the payment instead.
What isn't refundable
A refund isn't available simply because you disliked the review or the score. Paying buys airtime and position in the order, not a verdict.
Membership
Cancel any time. Access continues through the period you already paid for, and we don't do partial-month refunds. Unused included Super Skips don't roll over and aren't refundable.
Written Feedback
If your written breakdown isn't delivered within 7 days of the show, that add-on is fully refundable. Just email us.
Chargebacks
Please ask us first. We'd rather just fix it than fight a chargeback — a single email to hello@soundjudgement.app is faster for both of us.